Taj Logistics Limited

Policies

Protective Gear / Uniform

It is mandatory for TAJ-LOGISTICS LIMITED workers to wear uniforms at all times whilst performing their duties.
Our workers are provided with the following:-

Access to Information

Information about organization and its works is available at request from our offices

Consultation and Feedback

TAJ-LOGISTICS LIMITED conducts regular surveys of needs and perceptions of its customers, using the feedback system to enhance its
services

Measure of Service Level

TAJ-LOGISTICS LIMITED the highest level of customer service. We collect data on customer satisfaction level through analyzing our
project target, fulfillment and customer reports from time to time.

Recruitment Process

TAJ-LOGISTICS LIMITED is an equal opportunity employer. All vacant positions are advertised in the appropriate media.

Training

We endeavor to update our employees with the latest work system and market practices to enable them deliver the best quality services.

Supervision Process, System, Facilities, Resources

TAJ-LOGISTICS LIMITED has an elaborate structure of supervision from the operations manager to construction supervisors on site.

System

TAJ- LOGISTICS LIMITED has site log sheet at every workplace with parameter indicating satisfaction level of every task allocated.

Facilities and Resources

The data on log sheet enable management to access performance level of every construction team and site. A stock list of all machine
and tools is maintained to enable us supply adequate all the required commodities

Facilities and Resources

The data on log sheet enable management to access performance level of every construction team and site. A stock list of all machine
and tools is maintained to enable us supply adequate all the required commodities

Freedom of Affiliation

We respect the right of employees to join any legally recognized employee association.

Employee's Expectations

All our staff should respect the corporate values and principals. Our staff are expected to conduct the company’s business with honest,
integrity, and professionally.
Employees are to seek advice and direction when requirement of the law or of the good business practice appear unclear.

Customer Service

TAJ-LOGISTICS LIMTED Strive to provide relevance, timeless and consistency in all its service provision. We regard all our clients, partner companies and public at large as our customers.

Courtesy

Employees will exhibit customer friendly service skills and be knowledgeable, professional and well educated in service standards of the
company.

Confidentiality

All information gathered or held regarding the personal or business affairs or our clients will be held on strict confidence. TAJ- LOGISTICS LIMITED does not allow employees to touch, handle unauthorized matters or visit unauthorized area of work premises.

Communication

TAJ LOGISTICS LIMITED can be reached by post, phone, fax, and e-mail. All correspondence will be responded to in a clear, concise and
timely manner. Our response time will be 24 hours from the time of receipt.

Consistency

TAJ- LOGISTICS LIMITED has implemented and constantly reviews its policies to ensure highest level of efficiency is consistent to all
clients.

Support Partners

TAJ-LOGISTICS LIMITED endeavors to ensure that all our partners are provided with clear and comprehensive information about our
services. We welcome any input from our partners to ensure that our services meet the changing needs of the market environment

Handling Complains

TAJ-LOGISTICS LIMITED seeks fair, just and prompt solution when possible to any complaints and appeals. A formal appeal process is in
place for any disputes regarding our construction services.

Insurance

TAJ-LOGISTICS LIMITED is adequately insured against any loses of property, body injury to clients and its servants or staff.

Indemnity

TAJ- LOGISTICS LIMITED undertakes to indemnify the client, its servants and workmen and women against loss of property, or bodily
harm sustained by them for any reason of any act of negligence by our cleaners or other personnel of the firm whilst performing their
duties within the scope of their employment.

Observance of Statutory Provisions

We abide by all the relevant legislation and other statutory requirement affecting the rendering of our construction services.
TAJ-LOGISTICS LIMITED is registered with statutory bodies enforced by the law e.g

Management Policies

Employment Intergrity

We ensure that all employees have the highest level of integrity. Our selection of most suitable candidate is based on genuine qualifications and experience. We conduct employee background and must have a valid certificate of good conduct from the criminal investigation department

Code of Good Conduct and Ethics

Our corporate values are empathy, originality, honesty, integrity. The values underline how we complete and operate in the competitive
market place.

Ethics and Value

We conduct our business openly with honesty and integrity and trust with respect to human rights. We obey and operate in accordance with law

Community Initiatives

We will support humanitarian initiatives in communities where we conduct business. We will be sensitive to the culture, context and
needs of the local communities.

Office Contacts

We envision a global textile industry that protects
and restores the environment and enhances lives.

350 Flatbush ave New York
NY 10018 USA.
123-456-789
234-432-456
Factory 1

1504 Parrill Court, Crown Point IN, Indiana

219-616-6578
219-765-9940

Factory 1

1504 Parrill Court, Crown Point IN, Indiana

219-616-6578
219-765-9940

Factory 2

2867 Rowes Lane GA, WILLACOOCHEE

270-586-3427
912-895-3513

Factory 2

2867 Rowes Lane GA, WILLACOOCHEE

270-586-3427
912-895-3513

Factory 3

771 Ward Road, WOODINVILLE WA, Washington

915-225-3070
206-849-5482

Factory 3

771 Ward Road, WOODINVILLE WA, Washington

915-225-3070
206-849-5482